Resolved -
AWS appears to have resolved issues affecting our service and the system is now operating normally.
Oct 20, 16:26 EDT
Update -
We are continuing to monitor for any further issues.
Oct 20, 14:58 EDT
Monitoring -
Our hosting partner, Amazon Web Services, is experiencing degraded performance today and they have not been able to allocate as many computing resources to our service as we require. As a result, the system may appear to be operating slower than normal especially as the peak work hours approach. We will continue monitoring the situation and update you here as things improve.
Oct 20, 11:40 EDT