All Systems Operational
Uptime over the past 90 days. View historical uptime.
TI Web Application & Client Portal ? Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Report PDF Generation Operational
90 days ago
100.0 % uptime
Today
Marketing Web Pages & Blog ? Operational
90 days ago
100.0 % uptime
Today
Partner Services Operational
90 days ago
99.07 % uptime
Today
Subscription Management Operational
90 days ago
92.56 % uptime
Today
TI Payments ? Operational
90 days ago
100.0 % uptime
Today
SMS Messaging ? Operational
90 days ago
100.0 % uptime
Today
Help Center Operational
90 days ago
100.0 % uptime
Today
Secure24 Operational
90 days ago
100.0 % uptime
Today
HomeBinder Operational
90 days ago
100.0 % uptime
Today
Google Drive/Calendar Operational
90 days ago
100.0 % uptime
Today
Inspection Support Network Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 16, 2024

No incidents reported today.

Sep 15, 2024
Payment Method Update Error
Resolved - This incident has been resolved. Payment methods can be updated via user web accounts and links in notification emails.
Sep 15, 17:50 EDT
Monitoring - A fix has been implemented. We are monitoring the progress of customers updating their payment information.
Sep 13, 14:48 EDT
Identified - This incident is still in progress.

We have not had much progress with our third-party billing partner, so we are looking into alternate self-service methods that allow our customers to update their payment methods.

We will update with more information as it arrives.
Sep 12, 10:38 EDT
Update - Our billing partner continues to work to identify and isolate the cause of this issue in their systems. We will update you as we learn more.

If this issue is causing any business interruption, please contact us at info@tapinspect.com
Aug 26, 10:26 EDT
Investigating - We are currently investigating an issue where subscribers cannot update the payment method for their Tap Inspect subscription.

This does not affect active subscriptions with current payment methods or new subscriptions entering payment method information for the first time.

We have contacted our billing partner for assistance and will update as we learn more.
Aug 24, 10:23 EDT
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 07:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 06:35 EDT
Scheduled - We are performing scheduled maintenance to our infrastructure. The web application and client portal will briefly be unavailable. The mobile application will continue to work and inspections may be performed, but data cannot be backed up on the server until maintenance is completed.
Sep 15, 06:34 EDT
Sep 14, 2024

No incidents reported.

Sep 13, 2024
Sep 12, 2024
Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

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